Privacy Policy

Last Updated: January 1, 2025

1. Introduction

Zenith Outdoors Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website zenthoutdoors.com and make purchases from us.

This policy complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation.

2. Information We Collect

2.1 Personal Information

We collect information that you provide directly to us, including:

  • Name and contact information (email address, phone number, mailing address)
  • Billing and shipping addresses
  • Payment information (processed securely through our payment processor)
  • Account credentials (username and password)
  • Purchase history and preferences
  • Communications with our customer service team

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on pages
  • Referring website addresses
  • Clickstream data

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your orders and account
  • Provide customer support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

  • Service Providers: Third-party companies that help us operate our business (payment processors, shipping companies, email service providers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information (subject to legal requirements)
  • Withdraw consent for marketing communications
  • File a complaint with the Privacy Commissioner of Canada

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. See our Cookie Policy for more information.

8. Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Canada. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Zenith Outdoors Inc.
2847 Banff Avenue
Canmore, Alberta T1W 2R8
Canada
Email: privacy@zenthoutdoors.com
Phone: +1 (403) 678-9847